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As Australia’s leading virtual care provider, Telecare has more than 200 GPs and medical specialists across more than 30 specialities. Their virtual care services are accessible to patients Australia-wide, delivering better access to continuity of quality healthcare. Telecare is currently servicing more than 20 rural and regional public hospitals and health services to care for patients close to home in a timely manner.
Stanhope Telecare Medical Centre will open from Monday 12 August 2024
There are no eligibility requirements to make an appointment. Referrals are not required.
If you do not have a Medicare card, your appointment will have a private fee and you will need to bring payment options including eftpos (debit card), Visacard or Mastercard. The practice may not have available change for cash, and we do not accept cheques.
The Stanhope Telecare Medical Centre will operate from Stanhope Health to provide the community with access to care as close to home as possible.
For more information on the services of Stanhope Health, visit https://www.kyhealth.org.au/contact-us/stanhope-health/
The Telecare GP service will include five days a week of in-person consultations for the first three weeks (August 12th-30th)
After this, there will be two days a month of in-person consultations (provided in one week), and two days of telehealth consultations each week for the remainder of the month. Further information on which days the consultations will be held will be provided soon.
Step-by-step guide:
Please contact Telecare on 03 4800 5291 or email stanhope@telecare.com.au to request a medical records transfer and the Telecare team will provide further details.
Yes, the community should expect a level of care consistent with the same quality standards as any GP.
Austin Pathology will provide a weekly pathology collection at Stanhope Health from Tuesday 20th of August 2024.
We won't be offering vaccinations at this time. However, you can arrange to visit Stanhope Health every 2nd month on a Thursday 11.30am-12noon with Shire Immunisation - No appointment needed
Telehealth video calls allow you and the Telecare GP to see each other either at home or at Stanhope Telecare Medical Centre.
You can attend a Telehealth video call on any smartphone, tablet or computer with a camera, making it very easy to use. No patient information is retained by the system, so your health information is safe and secure. More information on how to access this service will be provided when you make a booking for an appointment.
Visit our Guide for information on how to prepare for a telehealth appointment https://www.telecare.com.au/how-it-works/appointment-guide
Yes, in-person and telehealth consultations will incur the same cost.
A standard appointment is 15 minutes. If required, longer appointments are available.
You can pay for in-person appointments at Stanhope Telecare Medical Centre and the team will help run your Medicare rebate. When online bookings become available for telehealth appointments, pre-payment will be required on the online booking app Hotdoc. After the appointment, Telecare will help claim the Medicare rebate for you at no extra charge.
