About Us

Australia's leading virtual care provider

Founded on the combined experience of medical doctors and technology professionals, Telecare operates Australia's leading virtual care clinic and provides software solutions to the healthcare sector

200+

SPECIALISTS

33

SPECIALTIES

55,000+

SUCCESSFUL APPOINTMENTS

1-3

AV. WAIT TIME
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VIRTUAL CARE

Our virtual care services offer patients access to over 200 specialists and allied health professionals covering over 30 specialities (equivalent to a major Australian hospital), with an average patient wait time of 1-3 weeks. Through better technology governed by clinical standards, we believe that we can save patients money and ensure they access care faster. Over 2,000 healthcare professionals have been referred to Telecare since its founding in Melbourne in 2019.

Our virtual care services are available to patients in all eight states and territories of Australia, and we have seen patients as remote from Christmas islaned to Norfolk Island.

Telecare also provides services and software solutions to public hospitals across Australia, helping to reduce outpatient wait times and increasing access to speciality care in underserved areas.


Direct hotline: (03) 5892 7112
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SOFTWARE SOLUTIONS

Through the lessons we've gathered from operating Australia's largest virtual care clinic, Telecare also provides clinicians with software to improve the way they administer healthcare.

Telecare conforms to the requirements of ISO 9001:2015 Quality Management Systems. This globally recognised standard is evidence of our commitment to consistently provide healthcare services and healthcare software that meet the requirements of our patients, clinicians and healthcare organisations.
Our Software

OUR LEADERSHIP TEaM

We'll be with you every step of the way, connecting you with our network of over 200 compassionate and expert clinicians across 33 specialities
View the Team
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dr. alida connell
Psychiatrist
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Dr. clinton colaco
Infectious Diseases
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Qasim latifi
Child Psychologist
dr. romain rodrigo
Paediatrician
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dr. dilshani jayawardene
Endocrinologist
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dr. ramesh sahatevan
Neurologist
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dr. adam rischin
Rheumatologist
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dr. alysson wann
Oncologist
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Dr. Zi low
Geatrician
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ms. sorrel graham
Clinical Psychologist
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Ms. diane gargya
Diabetes Educator
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Dr. Dhruv nayyar
Cardiologist

JOIN THE TEAM

View Openings

WHY TELECARE?

It's as simple as 4 reasons. Winning you back time, keeping money in your wallet, providing you with a greater number of choices, and keeping your information and transactions secure.
About Us
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SAVE TIME
No more waiting rooms, long commutes, or long wait times to see a specialist. Our specialists aim to see you within one to three weeks
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SAVE MONEY
Lower out-of-pocket fees for telehealth consultations, and competitive rates for aged care patients and pensioners.
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MORE CHOICE
Telecare is one of Australia’s largest virtual care providers, encompassing more than 200 specialists from over 30 specialties.
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SECURE
Telehealth appointments are via a secure, encrypted, browser-based link that you can share with your family, GP and other healthcare providers.

WHAT OUR PATIENTS
ARE SAYING

Telecare has made accessing specialists and telehealth appointments so much easier. It’s amazing – our doctors can come in on an appointment with their patients and specialists, something they never could have done if they had to physically leave the clinic. It makes it so much more collaborative.
VIC
GP Clinic Practice Manager
I had an appointment with Dr Alexey Sidorov this afternoon. I wanted to write to say thank you. Dr Sidorov was kind and compassionate and I really appreciate being able to use the Telecare service to get treatment. I live in regional Tasmania and would have had to wait over 12 months to “maybe” get an appointment.
vic
Patient
After having successfully undergone a [procedure], I wish to convey my sincere appreciation to Michael Zhong for his thorough and prompt input and empathy. He was indeed swift, thoroughly professional and caring in all our interactions for which my wife and I will be forever grateful.
vic
Patient
This is going to make things so much easier for our demographic. We have a lot of low socio-economic patients, so the option to bulk-bill is great. And it will make appointments easier. I recently had to take my child to four review consultations with a pediatrician on the mainland, taking a day off work each time, just to receive test results.
russell island
GP Practice Manager
Thank you, you're the only one in the end that pushed to help me despite my annoying emails. I'm sure you deal with so many walks of life and so many personalities and its a real credit to you that still do your best to meet the needs of the patient.
Regional vic
Patient
I had a really good experience using Telecare first the first time recently. Mum was in a gruelling long wait in ED on a weeknight. By 3.00am, nothing had changed.
vic
Patient

JOIN OUR EXPERT
TEAM TODAY

Over 200+ Registered Specialists & Clinicians
We pride ourselves on providing high-quality, holistic, continuous care for patients
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